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Smart Elderly & Vulnerable Care Alarm Birmingham & West Midlands

The SmartInstall Elderly & Vulnerable Care Alarm system sends an instant SMS and/or telephone alert on a single press of the easy to use and compact SOS Panic Button.

  • Reassurance for Elderly and Vulnerable
  • Active 24 Hours a Day / 365 days a Year
  • Up to 5 Pre-defined Users can Receive Alerts
  • Professional Installation – Appointments Available within 24 hours

Ftom just £207.50^ upfront and £10^ per month, the base system includes:

  • 1 x Smart Control Panel with inbuilt SOS Button
  • 1 x Smart Portable SOS Panic Button
  • 1 x Vodafone Sim Card
  • Professional Installation and Demonstration
  • VAT Exemption Available
  • Lifetime Parts Warranty*
  • No Minimum Contract – Cancel Subscription at Any Time*

^Prices shown are VAT free, if you are not eligible for VAT relief on care systems, additional VAT at the prevailing rate will be charged.

Smart Elderly Alarm System Installed

Call 0121 634 8080 to speak to Richard, your local installer today.

Care Alarm

Product Information

One-touch SOS or Panic alerts at the touch of a button.

SOS Button In HandOne press of the Wireless SOS panic button will alert up to 5 pre-defined telephone numbers via text and initiate an emergency call 24 hours a day, providing peace of mind for the user and family alike. The button transmits its signal for up to 80m in an open area.

The main control panel is discrete and stylish, it has an in-built SOS button and allows an authorised user to ‘listen in’. The Battery Powered SOS Panic button is constructed of ABS plastic, which has a strong resistance to corrosion and physical impact. It features an easy to use compact design, one touch activation and a loop for attaching to a key-ring.

The SmartInstall Care Alarm System is totally wireless apart from the main control panel which requires a standard plug socket to power. In the event of power outage, the control panel has backup lithium batteries.

It uses a dedicated Vodafone sim card for 24/7 connectivity throughout the duration of your monthly service plan with no need for your home broadband or telephone line. You can receive unlimited activation alerts*  to up to 5 designated telephone numbers per system.

Optional Accessories

Optional Accessories

To enhance the Smart Care System you can connect up to 50 accessories to one control panel with no additional monthly costs.

Smart Alarm Accessory Included in Base System for FREE Image Description Upfront Cost inc VAT

SOS Wireless Panic

Optional Wireless Panic Button Alarm A single press of the user friendly button will trigger an SOS signal to the alarm and alert system users.

£16.63 VAT Free Qualifying

(£19.95 Non VAT Free Qualifying) Fully Installed when purchased with Base System.

Wireless Internal
Strobe Siren

Optional Wireless Internal Strobe Siren Mains powered mini strobe and siren that works within 40 metres of the main control panel - on activation a 90bB siren and flashing light activate


Fully Installed when purchased with with Base System.

Wireless Range

Optional Range Extender Repeater Used where a great operating range is needed, and in buildings where the signal may be weak due to metal structures, thick walls, etc.


Fully Installed when purchased with Base System.

Accessories are available to purchase at the time of ordering or on the day of install via your engineer. If you wish to add an accessory after your installation, contact us for details. Accessory design and colour may vary, images for illustration purposes only.


Smart Elderly & Vulnerable Care Alarm Prices

Up Front Cost Monthly Cost (Bronze Service)
VAT Free Qualifying
Basic Unit + 1 Remote SOS Panic Button

£207.50 Fully Installed

(Non VAT Free Qualifying £249 including VAT)
VAT Free Qualifying
Sim Card Connection + Lifetime Parts Warranty*

£10 per month

(Non VAT Free Qualifying £12 including VAT)

Upgrade the Care System to a Care and Full Alarm System

For an additional £65 including VAT, upgrade the Care System to the full SmartInstall Home Alarm System – call us on 0121 634 8080 to discuss your requirements.

VAT Exemption

VAT Exemption

If you, or the person who you are purchasing the Care Alarm System for, are chronically sick or disabled, then you do not need to pay VAT

For the purposes of the VAT relief, you are chronically sick or disabled if:

  • you have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
  • you have a condition that the medical profession treats as a chronic sickness, such as diabetes.
  • you have a terminal illness.

It does not include a frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb. The conditions for relief are contained in VAT notice 701/7 : VAT Reliefs for disabled people. In order to qualify for this benefit, you will need to complete and return a simple declaration which can be downloaded here: SmartInstall VAT relief eligibility form. If possible the person making the claim should complete this form but a family member, carer or medical professional may complete the form on the claimant’s behalf.

VAT Exemption only applies to Care / Alert system. Additional accessories may not benefit in the same way.

Monthly Service Options

Monthly Service Options – No Minimum Contract

Service Vodafone
Sim Card with Unlimited Text & Call Alerts
Telephone Technical Support Lifetime Parts Warranty Lifetime Parts & Labour Warranty** Annual Service Visit Monthly Fee


included tick included tick included tick not included not included

ex VAT

(£12 inc VAT)


included tick included tick not included included tick not included

ex VAT

(£19.50 inc VAT)


included tick included tick not included included tick included tick

ex VAT

(£27 inc VAT)
  • Vodafone Sim Card with Unlimited Text and Call Alerts  – Always on and fully inclusive dedicated alarm sim card and mobile service with no limit to how many alerts users receive subject to fair usage
  • Technical Support – Dedicated support experts are available via telephone
  • Lifetime Parts Warranty – Full parts warranty on all equipment supplied for the duration of the service period
  • Lifetime Parts & Labour Warranty – Full parts and labour warranty including engineer visit to your property after install†
  • Annual Service Visit – Engineer visit to ensure all systems are working, replace batteries and service any components
  • Monthly Fee – Collected monthly via Direct Debit

Call 0121 634 8080 to speak to an expert

Prices include full professional installation. No minimum contract – monthly services can be cancelled at any time. The installation of the System into your Premises does not constitute the provision of insurance to you.
**Included Engineer Visits subject to terms and conditions, exclusions apply.

How to Buy

How To Order – Simply call 0121 634 8080 to speak to Richard, your local installer today.

Our dedicated team will go through a thorough review of your requirements. When you are happy, the order is placed and an install date is agreed.

If you need additional items on the day of the install, our professional installers will carry a stock of accessories for you to purchase if required. If you are benefiting from the VAT exemption you need to complete and return the eligibility form.

Payment can be made by Visa and Mastercard Debit & Credit Cards, Bank Transfer or Cash over the counter at Barclays. Monthly subscriptions are taken via Direct Debit.

  • Great Customer Service
  • Latest Smart Technology, Easy To Use
  • Professional Installation –  Appointments Available within 24 hours
  • No Minimum Contract, Lease Agreement or Credit Check
  • Official Vodafone Partners
  • No Door to Door Salesman
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